Privacy policy
Last updated 29 October 2026
Obsidra Training & Solutions is a UK business. We are the controller of the personal data described here. Contact: obsidratrainingsolutions@gmail.com.
What we collect and why
| Data | Why | Lawful basis (UK GDPR) | Kept for |
|---|---|---|---|
| Name, organisation, email and anything you write when you email us or use the enquiry form (the form only opens an email in your own mail app; nothing is stored on this site) | To reply, quote and send invoices | Legitimate interests / steps before a contract | 2 years after last contact |
| Order details: name, email, organisation, what you bought, invoice and PO numbers | To deliver courses, certificates and toolkits, and for tax records | Contract; legal obligation (HMRC) | 6 years (tax law) |
| Learner names and course completion (for certificates) | To issue certificates and confirm training to the employer who booked | Contract / legitimate interests of the employer | 3 years, so certificates can be re-issued |
| Business contact details from public sources (organisation name, role, work email) | To send occasional business-to-business emails about training or kits relevant to your organisation | Legitimate interests (B2B marketing, with an opt-out in every email) | Until you opt out; opt-outs kept on a suppression list so we never email you again |
We do not sell your data, use it for advertising profiles or make automated decisions with legal effects about you.
Who processes it for us
- Payhip runs our shop and course delivery; payments are handled by Stripe or PayPal. We never see your card details. See Payhip's privacy policy.
- Google (Gmail, Google Drive) for email and secure file storage.
- Cloudflare hosts this website and keeps short-lived server logs (such as IP address) for security.
- GitHub stores our private business records and code.
Some of these providers are based in the US. Transfers are covered by the UK–US data bridge or standard contractual clauses.
Your rights
You can ask to see, correct, delete or limit the use of your data, object to it being used (including all marketing, at any time), or ask for a copy to move elsewhere. Email obsidratrainingsolutions@gmail.com. We reply within one month.
If you're unhappy with how we've handled your data you can complain to the Information Commissioner's Office: ico.org.uk or 0303 123 1113. We'd appreciate the chance to sort it first.
Cookies
This site sets no cookies and uses no analytics or trackers. See our cookie policy.
Changes
We'll update this page if anything changes and show the new date at the top.